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NursePrepQc Support

French Exam Prep for Quebec Nurses

✉️Contact Us

droozappsfeedback@gmail.com

We typically respond within 1–2 business days.

💡 When reporting a bug, please include your iOS version and app version (found in the app under Settings → About).

Frequently Asked Questions

Is NursePrepQc affiliated with the OQLF or OIIQ?
No. NursePrepQc is an independent educational tool. It is not affiliated with, endorsed by, or officially connected to the OQLF, OIIQ, or the Government of Quebec. Always refer to official OQLF resources for current exam requirements.
Does the app work offline?
Yes — 100% offline. All content is stored locally on your device. No internet connection is required after download.
Do I need to create an account?
No account required. The app works completely without registration. Your progress is saved locally on your device.
How do I restore my Premium purchase?
Open the app → Settings → tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.
How do I reset my progress?
Go to Settings → Reset All Progress. ⚠️ This action cannot be undone.
The app shows 0% progress even though I studied. Why?
With 491 vocabulary words, completing a few items displays as less than 1% which rounds to 0%. The progress bar and "In Progress" status update correctly. Return to the Home screen after studying to refresh your stats.
Can I change the app language?
Yes. Go to Settings → Language and switch between English and French instantly.
Does the app guarantee I'll pass the OQLF exam?
No. NursePrepQc is a study aid tool designed to complement your preparation. It does not guarantee success on any official exam. Always refer to official OQLF resources.
What iOS version is required?
iOS 17.6 or later. Compatible with iPhone and iPad.
How do I request a refund?
All purchases are processed by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID.

🔗Official Resources

⚠️ NursePrepQc is an independent educational tool. It is not affiliated with or endorsed by the OQLF or OIIQ, and does not guarantee exam success.